All sales are final. We do not issue refunds or allow exchanges to be made. This also applies to our physical store located at Wagnergasse 5, 7000, Chur, Switzerland.
Standard Swiss shipping usually takes 3-5 business days after your order has been processed. Orders are usually processed between 24-48 hours and shipped within 1-3 business days using Swiss Post.
We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier.
Online Payment Fee
All orders purchased online come with an added 5% online payment tax at checkout. This is to mitigate the transaction fee's for processing online orders.
International Shipping, Tax and Duty
We do not ship to North America or Canada. International delivery time varies by country. Please allow 1-2 weeks. Orders shipped outside Switzerland are subject to customs duties and fees which BBASHI.com is not responsible for (and could potentially increase the delivery time). BBASHI.com is not responsible for any lost items during international transit.
BBASHI respects all of our customer's account information as private and confidential information and will never share this with any outside affiliation or individuals.
Bookings are non-refundable for print parties.